If you receive a loss limit notification or are unable to play, please check in your profile if your loss limit has been reached.
Important information about loss limits:
- Daily and monthly loss limits are mandatory.
- If you set a limit in the middle of a day, week, or month, earlier losses during that period are also counted.
- An increase to your loss limit takes effect after 7 days.
- Customer support cannot remove or speed up limit changes.
Note: The message you receive may vary depending on the game.
In poker, for example, you may see the error: "error message code (2715)"