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Proof of account closure

When your account is closed, you will receive a confirmation email. If you need separate written confirmation of your gaming account closure or self-exclusion, you can request it from our customer service.

Articles in this section

  • Why can't I register a new account?
  • Password & Username
  • How do I lock my account?
  • How do I change the e-mail address connected to my account?
  • My account is locked/not accessible
  • How do I close my account?
  • Why do we ask for clarification of how you finance your gaming?
  • Playing abroad
  • Account Statement
  • Problem with email verification
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