When an error occurs - What is my device?

If you run into problems on our gaming site, we need more information about the device you are using so we can look into the problem.

Send us the following details:

  • Device name and model
  • Operating system version (software version)
  • If you use a browser, also the browser name and version
  • If you use the Paf app, also the exact app version

Take a screenshot of your device settings where the device model information is shown. Also send a picture of the error message and a short description of what happened.

Send the details to us via chat or by email to support@paf.fi, and we will start looking into it.