Try the following steps to see if they help resolve the issue.
1. Clear your browsing history and cookies (time range: all time)
2. Restart your device (recommended)
3. Make sure you are using the latest browser version and update if necessary (App Store or Play Store)
4. Try a different browser (supported browsers are Chrome, Firefox, and Safari)
If these steps do not help, please contact us and include a full-screen screenshot of the issue along with the game round in question so we can investigate further.
You can find your game history here.